Terms of use

Who we are

Ease My Mind (the app) is provided by Bastian Bräu Software, Rattenberger Straße 1 b, 94267 Prackenbach, Germany, info@b263.io. Your licence to use the app is Apple's Standard EULA. These terms add what it doesn't cover.

What the app is and isn't

Ease My Mind supports relaxation and winding down. It does not diagnose, treat or prevent any disease, is not a medical device and does not replace a doctor or therapist. Practices are suggestions: you decide, and you can stop at any time. Where a practice has cautions, they show first.

The app is not an emergency service. If you are in danger or may hurt yourself, call your local emergency number or a crisis line now. The app shows local help when a check-in suggests a crisis, but it can miss things. Help in a crisis works without a subscription and without the AI.

The AI

If you turn on the AI, an AI model, not a person, chooses a practice from the app's library and writes the line that explains it; otherwise rules on your phone suggest one. The AI can be wrong and gives no advice beyond the library. Turning it on is your separate choice, not part of these terms; the Privacy Policy says what is sent.

Who may use the app

The app is for people aged 16 and over, for personal use.

Acceptable use

Please don't misuse the AI service, get around its limits or send it automated requests. A misused request may be blocked; the rules on your phone keep working. Without a subscription, the AI answers one request per installation and day.

The free plan

You can use Ease My Mind without a subscription: one practice a day is free, with the check-in that suggests it. The day is your calendar day on your iPhone. Once it is used, starting another check-in or practice opens the subscription offer, before the check-in is sent and before the practice starts. With a subscription, check-ins and practices are unlimited.

Your subscription

You buy the subscription from Apple, under Apple's terms. Apple takes the payment; you cancel in your Apple Account settings and ask Apple for a refund at reportaproblem.apple.com. The subscription starts, and is charged, when you subscribe. The price and the monthly renewal are shown before you subscribe.

Liability

We are liable as the law provides. The limits of warranty and liability in Apple's Standard EULA don't apply to you.

Changes

We announce material changes to these terms in the App Store release notes.